Frequently asked questions on Insights
General FAQ
How do I access the Insights API?
Reach out to your sales representative for trial access to Sportradar Insights.
API Key
Your Insights API authorization key is separate from your Sports API key, and is unavailable within your account. Use the API key provided by our Support team.
What is the Date format?
When we present date only values we present these in the ISO 8601 standard format.
ex: 2013-04-03
We use these for attributes that have date and no time (such as birthdate). For more information: https://en.wikipedia.org/wiki/ISO_8601
What time zone are the date time fields presented in?
All of our Date/Time attributes are in UTC, presented in the ISO 8601 standard format.
ex: 2013-04-03T18:15:00+00:00
For more information: https://en.wikipedia.org/wiki/ISO_8601
When should I expect to see Insights come through?
There are a number of Insights that populate each morning. Then, when games begin, Insights are generated in real-time.
How long are insights available?
Our Insights are stored and available for 2 weeks.
Are Insights available for preseason games?
Preseason insights are available for the NFL only.