Terms and Conditions Archived
Terms and Conditions
Last Updated: April 29, 2025
SPORTRADAR US - MASTER TERMS AND CONDITIONS
THESE MASTER TERMS AND CONDITIONS, APPLY TO BOTH (1) ANY FREE TRIAL FOR THE SERVICE WHICH A CUSTOMER REGISTERS FOR ON THE SPORTRADAR US LLC (THE “COMPANY”) DEVELOPER WEBSITE AND (2) ANY ORDER FORM EXECUTED BY CUSTOMER AND COMPANY.
1. DEFINITIONS.
1.1. Activation Date means the date set forth on the Order Form as the “Activation Date”.
1.2. Addenda or Addendum means additional terms and conditions which apply to specific Content or Data referenced in such Addendum.
1.3. API means an application programming interface for the Service through which a Customer can obtain access to Content or Data applicable to such application programming interface.
1.4. Applicable Law(s) means any government laws, rules, regulations, regulatory license conditions, and the relevant authorities’ directions, rules, standards, guidance and codes of practice in all relevant jurisdictions.
1.5. Company Materials means, individually and collectively, the Service, Data (including Historical Data) and Content.
1.6. Content means any text, image(s), data and / or content from third parties or other content and solutions provided by Company through the Service other than Data.
1.7. Customer means (1) with respect to a Free Trial, the person or entity named in the Free Trial registration form as the “Customer” or (2) with respect to a fee based Service subscription, the person or entity named on the Order Form as the “Customer.”
1.8. Data means statistical data and other data relating to sporting events provided by Company through the Service other than Content.
1.9. Documentation means all Company documentation relating to integration with the Products and use of the Service.
1.10. Effective Date means the date set forth on the Order Form as the “Effective Date.”
1.11. Fees means the fees payable by Customer in connection with access to and / or use of the Service, as specified in the Order Form.
1.12. Free Trial means non-commercial use of the Service provided by the Company to prospective customers for internal testing and evaluation purposes only pursuant to the free trial registration form found on the Company developer portal and these Master Terms and Conditions.
1.13. Historical Data means historical and / or non-realtime data points and game-related statistical information for a sports league, federation, or organization. For clarity, in-progress seasons shall not be considered Historical Data.
1.14. Order Form means a legally binding document executed by Company and Customer which references these Master Terms and Conditions and sets forth the Products subscribed to by Customer and further information such as the Subscription Period, Properties, Rate Limit, Overage Fees and Fees for each such Product.
1.15. Overage Fees means the Fees payable by Customer for use of a Product during a given calendar month in excess of the Rate Limit.
1.16. Personnel means Customer’s individual employees, contractors or other third parties associated with or performing services for the Customer.
1.17. Product means any visual, editorial or data product, including but not limited to widgets, cards, API or other interface through which a Customer can obtain access to Content or Data.
1.18. Properties means the website and mobile device software application, as they exist at the time of execution of this Agreement, designated as a “Property” on the Order Form. Any additional Property that is not expressly included in the Order Form is not considered a Property for the purposes of this Agreement, unless otherwise agreed to in writing by the Company.
1.19. Rate Limit means the maximum number of API calls that may be made in a given thirty (30) day rolling period to a particular API, as specified in the Order Form.
1.20. Service means Company’s hosted online service through which it makes available Data and Content to its customers via APIs for storage on customer servers. For the avoidance of doubt, references to the “Service” herein include the APIs.
1.21. Subscription Period means, with respect to a Product, the period of time designated as the subscription period for such Product on the Order Form and any renewals thereof.
1.22. Term means the period of time beginning on the Effective Date and ending on: (1) with respect to a Free Trial, the end of the Free Trial period as specified to Customer on the Company website at the time of registration for the Free Trial and (2) with respect to a fee based Service subscription, the date that the last-to-expire Subscription Period expires.
1.23. Unbilled Fees means the Fees payable from Customer to Company as agreed to under the terms of the Order Form for which invoice(s) have not yet been prepared or sent to the Customer or for which have not been received by the Customer.
2. FEE BASED SERVICE. The provisions of this Section 2 apply solely to a fee based Service subscription pursuant to an Order Form.
2.1. Provision of Service. Subject to all terms and conditions of this Agreement, Customer may access and use the Service, solely through the Products designated in the Order Form during the applicable Subscription Periods and in accordance with all Documentation and applicable Rate Limits, for the sole purposes of displaying Data and Content provided through each such Product on the Properties specified for such Product on the Order Form. Certain Products provide Data or Content procured by the Company from third parties (“Third Party Data or Content”) pursuant to agreements between Company and such third parties (such agreements, “Third Party Agreements”). To the extent Customer accesses or receives any Third Party Images, Customer agrees that use of such Third Party Images and the foregoing license grant is subject to the additional terms and conditions set forth herein. Third Party Images includes, but is not limited to content from Getty Images, USA Today, Reuters, and Associated Press.
2.1.1. Compliance with All Applicable Laws and Regulations; Licenses and Permits. Customer is responsible to ensure its compliance with all applicable laws and regulations in the relevant jurisdictions in order to provide its services and offer its products based on the Licensed Materials. Customer acknowledges and agrees to obtain any required licenses and permits for use of the Licensed Materials. Customer represents and warrants that to the best of its knowledge neither it nor any of its employees, Affiliates or Affiliate’s employees, within the last five (5) years have (i) been deemed by an federal, state, local, and/or foreign governments (and all agencies thereof) to be a Federally Prohibited Person as defined by the U.S. Patriot Act; or (ii) received from any federal, state, local, and/or foreign governments (and all agencies thereof) an investigative or enforcement notice. In the event Customer received notice, Customer shall provide Sportradar with evidence confirming compliance with such notice prior to the execution of the Agreement. If, during the Term, Customer receives an investigative or enforcement notice, Customer agrees to notify Sportradar within ten (10) business days of receipt (email will suffice). “Federally Prohibited Person” shall mean any natural or legal person that is named as a “specially designated national and blocked person” on the most current list published by the U.S. Treasury Department Office of Foreign Assets Control at its official website, https://www.treasury.gov/resource-center/sanctions/SDN-List/Pages/default.aspx or any replacement website.
1. Anti-Corruption. In connection with its business, neither Party’s Parent Company nor the Party itself, nor to the knowledge of either Party, has any employee, or other person associated with or acting on behalf of the Party has, directly or indirectly, used any corporate funds for unlawful contributions, gifts, entertainment or other unlawful expenses relating to political activity, or made any unlawful payment to foreign or domestic government officials or employees or to foreign or domestic political parties or campaigns from corporate funds. Each Party warrants that such Party and any of its Affiliates and authorized representatives acting on such Party’s behalf in the performance of this Agreement have complied and will continue to comply with and have not and will not commit any offense under (a) the U.S. Foreign Corrupt Practices Act of 1977, as amended, (“FCPA”); (b) the UK Bribery Act 2010; (c) the anti-corruption and/or anti-bribery laws of the United States; or (d) any other anti-corruption law(s) (“Anti-Corruption Laws”) applicable to each such Party or the jurisdictions associated with this Agreement.
2. No Improper Conduct. Each Party represents and warrants that no unlawful payments of money or anything of value have been or will be offered, promised, or paid, whether directly or indirectly, by any of its directors, officers, employees, or authorized agents acting on such Party’s behalf in the performance of this Agreement, to any person, including any Government Official, for purposes including but not limited to: (a) to improperly influence any official act or decision of that person; (b) to induce that person to do or omit to do any act in violation of a lawful duty; or (c) to secure any improper benefit or favor for such Party. Each Party represents and warrants that no unlawful influence of any person for business advantage, any bribe, rebate, payoff, influence, payment, kickback or other similar unlawful payment to any person has been or will be made by any of its directors, officers, employees, or such authorized agents.
3. Anti-Money Laundering. Each Party represents that it has complied and will continue to comply with all applicable financial recordkeeping and reporting requirements, and any and all applicable anti-money laundering laws in jurisdictions in which such Party conducts its business, including but not limited to The Bank Secrecy Act of 1976 (as amended) and the USA PATRIOT ACT of 2001 (as amended). Each Party represents that it is not under investigation by any governmental authority for, and has ever been charged with or convicted of, money laundering, drug trafficking, terrorist related activities, any predicate crimes to money laundering, or any violation or applicable anti-money laundering laws and/or regulations. Each Party agrees to notify the other Party of any suspicious activity of which it becomes aware relating to any provision, directly or indirectly, of this Agreement. Upon the other Party’s reasonable written request, each Party agree to provide the other Party with documentation relating to its anti-money laundering program, policies, and/or procedures such Party maintains or that is maintained by an Affiliate or authorized representative on behalf of such Party.
4. Trade Sanctions. Each Party agrees to comply with all customs, export control, antiboycott, and economic and financial sanctions laws and regulations of the jurisdiction where it is formed, the jurisdictions in which it conducts business, or any other governing bodies whose sanctions regimes may otherwise have jurisdiction over such Party. Each Party agrees that it will not export, re-export, ship, distribute, sell, resell, supply, or otherwise transfer any products, equipment, goods, technology, or software furnished by either Party to, or for end use by, any person (a) listed in any sanctions-related list of designated persons maintained by the United States Department of the Treasury’s Office of Foreign Assets Control (“OFAC”), the Swiss Secretariate for Economic Affairs (“SECO”), the United Nations Security Council, the European Union, any Member State of the European Union, or the United Kingdom; or (b) operating, organized or resident in any country or territory which is itself the subject or target of any such sanctions. Neither Party, nor any of their subsidiaries nor any director, officer, employee, agent, or Affiliate of such Party or such subsidiary (a) is a sanctioned person or entity sanctioned by the OFAC, SECO, the United Nations Security Council, the European Union, any Member State of the European Union, or the United Kingdom; (b) has any assets located in jurisdictions sanctioned by OFAC, SECO, the United Nations Security Council, the European Union, any Member State of the European Union, or the United Kingdom; or (c) derives revenues from investments in, or transactions with, persons or entities sanctioned by OFAC, the United Nations Security Council, the European Union, any Member State of the European Union, or the United Kingdom.
2.1.2. Right to Modify. Company reserves the right to modify and update the features and functionality of the Service at any time in its sole discretion, provided that, for any upgrade to the Service that results in a new feed being created to replace an existing feed, Company shall provide to Customer ninety (90) days advance written notice. Customer shall implement and use the most current version of the Company’s API. Company will support one (1) current and two (2) prior versions of an API; all other versions of an API shall be deemed unsupported (“Unsupported API”). Customer’s continued access or use of the Company APIs following an update or modification will constitute binding acceptance of the update. Customer is responsible for all activities occurring under an API key or product credentials issued to Customer and agrees to monitor the use of such key(s) utilized by Personnel. Customer agrees that sections 2.10 and 10.1 of this Agreement shall not apply to Unsupported APIs.
2.2. Restrictions. Except for authorized third parties, such as Personnel or developers, who are contractually bound by the Customer to adhere to these terms and conditions, Customer agrees not to, not to attempt to, nor allow any third party to: (i) copy, modify or make derivative works of the Company Materials, or make the Service available to any other third party or use the Service on a service bureau or time sharing basis, (ii) decompile, reverse engineer, or disassemble the Service or otherwise attempt to reconstruct or discover any source code, underlying ideas or algorithms of the Service; (iii) disseminate performance information relating to the Service; (iv) use the Service to develop a competitive product offering; (v) remove, obscure or modify any copyright notices, bylines or other notices or attributions within the Content; (vi) create, produce or otherwise generate internal products, commercials, advertisements, interactive displays or other digital content without the prior written approval of Company; or (vii) reproduce, modify, display, perform, transmit, distribute or otherwise use or exploit in any manner the Data or Content other than display on the Properties authorized for the Products through which the Data or Content was obtained; or (viii) any use of the Company Materials, unless previously approved by Company, in connection with, in conjunction with, or with regards to advertising, including but not limited to triggering Customer ads or incorporating the Company Materials into specific customer ad units, shall be considered as an act in contradiction with these Terms and Conditions.
2.3. Properties. Customer acknowledges that use of the Service is provided only to enable Customer’s display of Data and Content on the Properties specified for the applicable Product, and agrees not to use the Service in connection with any website, mobile application or other online service other than such Properties. Customer acknowledges that Company’s willingness to enter into this Agreement is based on the Properties as they exist as of the Effective Date, and that Company reserves the right to remove from the scope of this Agreement any Properties which undergo a material change (such as with respect to its primary purpose, distribution channel(s) or branding) upon written notice to Customer. For the avoidance of doubt, incremental feature updates, user interface redesigns and end user pricing changes do not constitute a “material change” within the meaning of the foregoing.
2.4. Suspension/Termination. Company may suspend or limit Customer’s access to or use of the Service at any time (with or without notice) without liability if Company determines such action is: (i) necessary to prevent harm to any system or network or to limit Company’s liability or (ii) Customer does not timely pay all Fees in accordance with Section 4.2 below. Company may terminate the Agreement immediately without liability upon written notice if Customer attempts to access or use the Service in a manner that breaches this Agreement. In the event Company terminates the Agreement as a result of Customer’s attempt to access and use the Service in a manner that breaches this Agreement, then immediately upon such termination notice by the Company all unpaid Fees shall become immediately due and payable and can be charged to Customer’s credit card or bank account.
2.5. Third Party Services. Certain Products utilize Third Party Data or Content (as defined in Section 2.1). In certain circumstances, Data or Content provided pursuant to Third Party Agreements (as defined in Section 2.1) may not be provided to Company and therefore such Data or Content is not able to be provided to the Customer. In such circumstances, where possible, Company will provide Customer with a short-term failover comprised of similar Data or Content that can be captured during the failover period. Customer acknowledges that Third Party Agreements may also be modified, suspended or terminated from time to time. In the event that any Third Party Agreement is modified, suspended or terminated, Company shall replace the affected Third Party Data or Content with Data or Content that is of equal or comparable value and in doing so, shall provide Customer with reasonable notice but no less than fifteen (15) days advance notice. If the Company is unable to replace the Third Party Data or Content, the Subscription Period for only the applicable Product shall be deemed to have ended on the date of such event and no further Fees shall be due hereunder with respect thereto. Company shall have no liability with respect to any modification, suspension or termination other than as specified in this Section 2.5. Furthermore, Company may, at its sole discretion use the services of its subsidiaries or third parties as subcontractors to provide its obligations hereunder. Company assures that there will be no additional charge to the Customer resulting from Company's utilization of third party services.
2.6. Images. If Customer licenses Third Party Images and Company agrees to grant permission to Customer to use such Data and/or Content, such agreement will be confirmed in the Order Form and use of such Data and/or Content shall be subject to the Third Party Images Addendum located at https://developer.sportradar.com/Third_Party_Images_Addendum
2.7. Intentionally Omitted.
2.8. Official Media Data Addendum. If Customer licenses to Company any official data from the National Basketball Association (“NBA”), National Hockey League (“NHL”), and / or Major League Baseball (“MLB”), and Company agrees to grant permission to use such official data to Customer, such agreement will be confirmed in the Order Form and use of such official data shall be subject to the following terms and conditions. https://developer.sportradar.com/Official_Media_Data_Addendum.
2.9. Logos. Nothing herein shall be deemed to confer to Customer any license, right, title, or interest in or to use logos, whether or not contained within the Company Materials, belonging to the sports league, federation, or organization, whether registered as intellectual property or otherwise.
2.10. No Gambling. Customer will not, directly or indirectly, use the Company Materials in connection with or in combination with any gambling or betting-related purposes without express written approval from Company, which may be further conditioned by Company.
2.11. Accuracy and Availability.
(a) Company uses commercially reasonable efforts to ensure that Data is accurate and reasonably up-to-date in accordance with the update schedule specified in the Documentation. However, Customer acknowledges that Data collection is subject to human error and its availability may be delayed for a variety of technical and operational reasons, some of which are outside of the Company’s control, and that Company shall not be liable for any such errors or delays other than to correct within a reasonable time period any errors which are reported to Company by Customer in writing.
(b) Subject to this Section 2.11(b), Company shall maintain availability of the Products of at least 99.5%, calculated monthly on a per-minute basis, with the exclusion of Advanced Statistics, as defined in the Official Media Data Addendum. Any Advanced Statistics, as prescribed by Sportradar in its sole discretion, shall maintain availability of at least 95%, calculated monthly on a per-minute basis. Customer acknowledges and agrees that the Products or material functionality thereof may be unavailable from time to time due to (i) third party equipment, software or service malfunctions; (ii) maintenance and update procedures or repairs (which Company shall use reasonable efforts to schedule between the hours of 2am ET and 8am ET); (iii) acts or omissions of Customer or other third parties; or (iv) causes beyond the reasonable control of Company, including, without limitation, interruption or failure of telecommunication or digital transmission links, malicious attacks, the unavailability, operation, or inaccessibility of websites or interfaces, network congestion or other failures, and that unavailability caused by any such circumstances shall not be considered in determining Company’ compliance with the foregoing. In the event that a Product is not available in a given month for at least 99.5% and / or Advanced Statistics is not available in a given month for at least 95% of the time for any reason(s) other than as set forth in the foregoing (i) through (iv), Company shall use commercially reasonable efforts to resolve the issue. In the event that availability (calculated in accordance with this Section 2.11(b)) is not maintained over any two (2) consecutive months, Customer may, as its sole remedy and Company’s exclusive liability for unavailability of the Product or Advanced Statistics, terminate use of and access to that individual Product or tracking data, upon written notice to Company. Such written notice must be provided to the Company within fifteen (15) days following the month in which the Company failed to meet such requirements as outlined in this Section 2.11(b). Termination of the individual Product and / or Advanced Statistics under this section does not relieve the Customer of its obligations prior to termination, under Section 4. For the avoidance of doubt, any termination right in this Section 2.10, as well as the calculation of Product availability, shall be considered on an individual Product (and / or Advanced Statistics) basis.
(c) Provided that Customer is current in its payment obligations hereunder, Company will provide commercially reasonably technical support to Customer regarding Customer’s use of the Service by e-mail (through an e-mail address provided by Company) during Company’s regular support hours of 9am – 3am ET. Such hours of operation may be amended from time to time at the Company’s sole discretion.
2.12. Publicity. Customer agrees to include on the Properties a “powered by Sportradar” logo, available at developer.sportradar.us/logo, in accordance with the Documentation, during the Term, provided Customer is not then in default under any of the terms of this Agreement, including failure to pay all Fees when due. In the event of such default, Customer shall immediately cease the use of “powered by Sportradar” logo. Company shall have the right to display and use Customer’s trademarks on Company’s website and marketing materials for purposes of identifying Customer as a Company customer. Within thirty (30) days after the Effective Date of this Agreement, the parties may, subject to the Company’s advance written approval, separately or mutually issue a press release containing language agreed upon by the parties announcing that the parties have entered into a business relationship as contemplated herein.
2.13. Synergy Sports System Terms of Use. If Customer licenses from Company any Synergy Sports Technology, LLC (“Synergy”) products and/or services, such use of Synergy products and/or services shall be subject to the following terms and conditions: https://developer.sportradar.com/synergy-sports-system-and-synergy-sports-portal-terms-of-use.
3. FREE TRIAL. The provisions of this Section 3 apply solely to a Free Trial.
3.1. Service. Subject to all terms and conditions of this Agreement, Customer may access and use the Service, solely through the Products made available by the Company (in its sole discretion), unless otherwise agreed to in writing and in accordance with all Documentation, solely for purposes of internally evaluating the Company Materials. Customer is not authorized, and agrees not to, use the Company Materials in connection with any commercial use or any use involving publication or display of the Data or Content in any form or media. Customer agrees not to violate any Applicable Laws or third party rights in connection with its use of the Service. Customer is responsible for all activities occurring under an API key or Product credentials issued to Customer and agrees to monitor the use of such key(s) utilized by Personnel.
3.2. Restrictions. Customer agrees not to, not to attempt to, nor allow any third party to: (i) copy, modify or make derivative works of the Service, or make the Service available to any third party or use the Service on a service bureau or time sharing basis, (ii) decompile, reverse engineer, or disassemble the Service or otherwise attempt to reconstruct or discover any source code, underlying ideas or algorithms of the Service; (iii) disseminate performance information relating to the Service; or (iv) use the Service to develop a competitive product offering; (v) remove, obscure or modify any copyright notices, bylines or other notices or attributions within the Content; or (vi) reproduce, modify, display, perform, transmit, distribute or otherwise use or exploit in any manner the Data or Content other than internal use by Customer for purposes of evaluating whether Customer wants to enter into a paid Service subscription.
Sportradar may collect and use data and/or personal data of the Customer processed under the Agreement (hereinafter referred to as "Data"). The Customer shall ensure that in accordance with the requirements of privacy and data protection legislation, with regard to the Data: (i) the data subjects are informed about the collection and processing of the Data by Sportradar, including explicitly referencing Sportradar and Sportradar’s privacy notice, available at: https://sportradar.com/privacy-notice/, in privacy notices provided by the Customer to the data subjects, (ii) (where necessary) consents of data subjects are collected by the Customer (and Customer shall communicate any withdrawals of such consents to Sportradar without undue delay), and (iii) if the Customer receives any request from data subjects and/or competent data protection authority related to Sportradar’s processing of the Data (the “Request”), Customer will forward such Request to Sportradar within 5 (five) Business Days.
The Customer retains all ownership rights, title, and interest in and to Data. The use of Data by Sportradar does not grant Sportradar any rights, title, or interest in or to Data, except as expressly provided herein. Customer hereby approves that Sportradar may collect and use Data to improve, benchmark and develop its products and services; any intellectual property developed or improved by Sportradar, including for the purpose of improving, training, and refining its artificial intelligence (hereinafter “AI”) including machine learning models and algorithms (the “Sportradar Works”) and Outputs may be used for Sportradar’s internal business purposes. Sportradar shall own all rights, title, and interest in and to any models, algorithms, Outputs or other intellectual property developed using Data, provided that such models, algorithms, or intellectual property do not ultimately incorporate Data in a form that directly identifies the Customer.
3.3. Suspension/Termination; No Warranties. Company may suspend and / or terminate Customer’s access to or use of the Services at any time without notice, for any reason or for no reason and without liability therefore. Company makes no representations or warranties of any kind regarding the availability of the Service or that the Data or Content shall be accurate, current or complete.
4. ECONOMIC TERMS.
4.1. Fees. No fees are due from Customer for authorized use of the Service pursuant to a Free Trial. Otherwise, Customer shall pay Company the Fees as set forth in each Order Form beginning on the Activation Date and continuing throughout the Term based on the payment schedule outlined in the Order Form. All recurring Fees under an Order Form are non-refundable and shall be due and payable in advance of the applicable period.
4.2. Payment Terms. Company shall invoice Customer for Fees on a calendar monthly basis consistent with the Order Form, with each invoice delivered on or about the 15th day of the month for the following month’s Service. Customer agrees to pay each invoice within ten (10) days of the invoice date, and in no event later than the 1st day of the calendar month indicated within the required payment schedule section of the Order Form, by submitting payment via bank transfer or through Sportradar’s payment portal. Company reserves the right to withhold API keys or Product credentials until the billing information form is completed and received by the Company and any Fees due are successfully collected by the Company. If the Company has not received payment within 3 days after being contacted by the Company or if Customer’s payment information provided on the new billing information is declined, then Company has the right to suspend service in accordance with Section 2.4. All payments are non-refundable and shall be made in U.S. dollars without any deductions or offsets for any reason. Any amounts due to Company under this Agreement not received by the date due will be subject to a late fee of 1.5% per month, or the maximum charge permitted by law, whichever is less. In the event Company should commence any action or actions, or otherwise seek to enforce this Agreement against the Customer or any guarantor, Customer agrees to pay all reasonable collection and attorney(s) fees, court costs, and other expenses, incurred by Company whether or not suit is filed. Customer is responsible for paying any and all withholding, sales, value added or other taxes, duties or charges applicable to this Agreement, other than taxes based on Company’s net income. Sportradar reserves the right to adjust all fees and prices (other than fees subject to a revenue share arrangement) on an annual basis equal to the greater of the twelve (12) month average of the Consumer Price Index of the United States Bureau of Labor Statistics (http://www.bls.gov) or five percent (5%). For clarity, the foregoing will not limit additional fees (and any associated fee increases) due for additional products and services that Licensee may purchase from Sportradar after the Effective Date.
4.3 Taxes. Upon request by Customer, Sportradar shall provide valid tax status certification form (Form W-9) certifying that it is not subject to U.S. federal backup withholding tax. If a previously provided form expires, becomes obsolete or inaccurate in any respect, Sportradar shall promptly provide an updated form.
The fees stated in this Agreement are exclusive of any applicable tax, fee or assessments due, imposed, assessed or levied against any of the rights and/or services provided by Sportradar by any federal, state or local government or taxing authority including, without limitation, sales and/or use tax, value-added tax (VAT) or other goods and services tax, excise tax, or other similar transactional tax or fee.
All such applicable taxes are the responsibility of Customer. If Sportradar is legally obligated to collect and remit such taxes with respect to the rights and/or services provided under this agreement, such taxes will be separately stated on the invoice issued by Sportradar, to the extent possible. Customer shall pay such taxes shown to be due on a correct and undisputed invoice, unless Customer provides Sportadar with complete and valid tax exemption and/or direct pay permit documentation acceptable to the relevant taxing authority(ies) prior to the first invoice date. If Customer fails to provide Sportradar with a valid tax exemption prior to an invoice being issued (which may include tax), Sportradar is under no obligation to apply the exemption to any prior invoices. Sportradar agrees to apply the tax exemption to all future applicable invoices.
Tax exemption documentation and any related inquiries shall be submitted by Customer via e-mail to [email protected]. Customer is responsible for timely providing updated and/or corrected documentation to Sportradar, as necessary.
For the avoidance of doubt, Customer and Sportradar shall pay and be responsible for its own taxes based on income, gross receipts, profits or assets. The Parties shall cooperate in good faith to minimize indirect taxes arising as a result of the rights and/or services provided under this Agreement.
4.4. Official Prices. Notwithstanding the foregoing, Customer hereby acknowledges and agrees that the Prices agreed and applicable to any Service designated as “official” herein or in any of the accompanying documentation are valid on a season-by-season basis for the applicable sport; and Sportradar reserves the right to reasonably adjust the Prices for such “official” Service(s) no later than thirty (30) days before the start of each season during the Term, such adjustment to be confirmed in writing and agreed by Customer therein. If Customer does not agree to such adjusted prices then the Service to which the “official” Service relates may be terminated by either Party for convenience with Customer to provide such written notice to Sportradar within 60 days of the date upon the date of such Prices adjustment notice.
4.5. Overage Fees. Company reserves the right, in its sole discretion, to charge Customer for Overage Fees on a calendar monthly basis. Overage fees will be invoiced in a month subsequent to the Overage Fees being incurred and payment for such Overage Fees will become payable consistent with Section 4.2 of this Agreement. Overage Fees for non-real time subscriptions will be based on the lesser amount of (i) the difference in pricing for the subscription package one tier above the current subscription at then current list prices, or (ii) per overages calculated at $100.00 per 1,000 API calls. Overage Fees for real time subscriptions will be included in the Order Form. Reporting shall be based solely on Sportradar or its select third party service provider maintaining the API feeds.
4.6. Use of Service. By agreeing to the Terms and Conditions, Customer is obligated to pay for the access and use of the Company Materials regardless of whether the service is utilized, integrated or otherwise.
4.7. Audit. Customer shall maintain and keep for a period of at least three (3) years, complete and accurate records in sufficient detail to enable any amounts owed to Sportradar which shall have accrued hereunder to be determined. Upon the request of Sportradar, but not exceeding once in any year, Customer shall permit, during normal business hours and with at least ten (10) business days’ prior notice, Sportradar and its representatives to have access to all such records of Customer as may be necessary to verify (i) the accuracy of the reports submitted to and fees paid or otherwise due to Sportradar hereunder and (ii) Customer’s compliance with the terms of this Agreement. Any such audit of Customer’s records shall be at the expense of Sportradar, except that if any such inspection reveals a deficiency in amounts actually paid to Sportradar hereunder in any year of five percent (5%) or more of the amount of the fees actually due to Sportradar hereunder, then the expense of such audit plus the amounts due (plus 1% interest, which shall begin accruing upon the date of the completion of the audit, and which shall compound annually), shall be paid promptly by Customer to Sportradar.
4.8. Holdover. Upon any termination or expiration of the Agreement, any amendment thereto or any Order Form, Services provided after the applicable termination date, expiration date or final processing date specified by Customer may be subject to Sportradar capacity and may be invoiced at then-current fees under the applicable Agreement or Order Form plus a holdover premium of 25%. If the holdover period extends beyond the then-current term, then the terms and conditions of this Agreement and applicable Order Form shall continue to apply during the period of holdover.
4.9. Reporting. This provision shall apply solely with regards to an Order Form between Customer and Sportradar which includes a revenue share payment obligation. In the event that Customer does not provide the report in the time stated in the Order Form with the accurate details, Sportradar has the right to invoice (and Customer shall pay) 100% of the monthly average of the last three (3) preceding months. Once, after such invoice, Customer provides the required reports in the detail required as stated in the Order Form and sufficient for Sportradar to determine the final amount tobe invoiced, any deviation from the initially invoiced amount will be balanced with the invoice for the following month.
5. OWNERSHIP. As between the parties, Company owns and retains all right, title and interest (including all intellectual property rights) in and to the Company Materials and any software, technology, materials and information acquired, created, authored, made, conceived or reduced to practice by Company (collectively, “Company IP”). Customer is not required to provide any ideas, feedback or suggestions regarding any of Company’s products or services (“Feedback”) to Company. To the extent Customer does provide any Feedback to Company, Customer hereby grants to Company a non-exclusive, perpetual, irrevocable, royalty-free, worldwide right and license (with the right to grant sublicenses) to use, make, sell and otherwise exploit in any manner such Feedback without payment of any compensation to Customer.
The Customer hereby acknowledges that the Sportradar Works (using Data or otherwise) are proprietary to Sportradar and shall not be considered derivative works of Data. The Customer agrees not to reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying algorithms of Sportradar.
The Customer shall not use Sportradar's AI models, algorithms, Outputs or other intellectual property to develop or train any artificial intelligence, machine learning algorithms or models or to develop any services that may compete with Sportradar’s services or that may infringe upon Sportradar's intellectual property rights.For the purpose of this Agreement, “Output” means the prediction, result or decision made by a machine learning model based on input data.
6. Third Parties. To the extent Sportradar’s obligations under this Agreement are dependent on the actions of a third party or entering into with such third party, Sportradar will use commercially reasonable efforts to obtain such action or enter into such agreement on reasonable terms. If Sportradar is unable to obtain such action or maintain such agreement after complying with the foregoing, Sportradar’s obligations hereunder will immediately terminate. Without limitation to any other fee adjustment provision in this Agreement, if any such third party increases its fees to Sportradar during the term of this Agreement, Sportradar reserves the right to increase fees to Customer upon thirty (30) days’ notice.
7. TERM; TERMINATION
7.1. Term. Unless otherwise expressly specified in the Order Form, this Agreement shall be effective as of the Effective Date, and shall continue in full force and effect for the Term.
7.2. Termination. Company may terminate this Agreement at any time upon ten (10) days’ prior written notice to Customer. Either party may terminate this Agreement effective immediately if the other party is in material breach of any obligation, representation or warranty hereunder and fails to cure such material breach (if capable of cure) within thirty (30) days after receiving written notice thereof from the other party. In addition, either party may terminate this Agreement upon written notice in the event the other party files for any form of bankruptcy, has bankruptcy proceedings filed against it that are not dismissed in such party’s favor within sixty (60) days, makes any assignment for the benefit of creditors, or dissolves or ceases to conduct business. Company may terminate this Agreement upon written notice to Customer in the event of any merger, consolidation, reorganization, change in control, or sale of all or substantially all of the assets of Customer relating to this Agreement or similar transaction. Where this Agreement is entered into pursuant to a Free Trial, either party may terminate this Agreement, at any time and for any reason or for no reason, upon written notice to the other party.
7.3 Early Termination. If Customer terminates this Agreement or reduces or terminates Services or a particular Statement of Work for any reason other than Sportradar’s uncured material breach (in accordance with Section 7.2), Customer shall pay a termination fee. For any fixed fee Services, the fee will be equal to the full amount unpaid and outstanding on the fixed fee Service. For any non-fixed fee Services, the termination fee will be based on the remaining unused term of the Services being terminated, in which case such fee shall be determined by multiplying the average of the monthly invoices for each Service being terminated received by Customer during the 6-month period preceding the effective date of termination (or if no monthly invoice has been received or the Services are not yet in production, including where billing is annual, the estimated monthly billing for each Service to be received hereunder), times the remaining months of the term, plus any credit issued by Sportradar under this Agreement or any Statement of Work.
7.4. Effect of Termination. Unless otherwise expressly provided for herein, Customer will cease all use and distribution of the Company Materials, promptly provide Company or destroy all data and databases relating to all Historical Data in its possession, provided that Customer will provide written certification of compliance with these return and destruction requirements.
7.5. Survival. All provisions herein shall terminate upon expiration or termination of this Agreement, except that Sections 1, 2.2, 2.4, 2.5, 2.6, 2.7, 2.8, 2.9, 3.2, 3.3, 4, 5, 6.3, 6.4 and 7 through 12 shall survive.
8. REPRESENTATIONS AND WARRANTIES. Each party represents and warrants to the other party that it has the power and authority to enter into this Agreement and that its entry into and performance of this Agreement shall not conflict with any other agreement, order or judgment to which it is bound. Furthermore, Customer hereby represents and warrants that use of the Company Materials and Third Party Data or Content or Images (where applicable) 1) does not violate any Applicable Laws, rules, regulations or third party rights, including in relation to Third Party Images, 2) will not be combined or displayed in conjunction with any material which is obscene, pornographic, defamatory, or otherwise illegal, or which advertisement for any product or service that is obscene, pornographic, defamatory or otherwise illegal, 3) will not be used in a betting, gaming, gambling, or wagering capacity without express, written approval from Sportradar (subject to the discretion and control of Sportradar) and Customer will not use the Company Materials in connection with any such business, nor provide the Company Materials to any third party that engages in any such business or for use in connection with any such business.
9. DISCLAIMER. EXCEPT AS EXPRESSLY SET FORTH HEREIN, COMPANY MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE SUBJECT MATTER OF THIS AGREEMENT, AND EXPRESSLY DISCLAIMS THE WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR PERFORMANCE. COMPANY AND ITS LICENSORS, PARTNERS AND SERVICE PROVIDERS DO NOT WARRANT THAT THE FUNCTIONALITY PROVIDED BY THE SERVICE WILL BE TIMELY, CORRECT, UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED OR THAT THE DATA OR CONTENT SHALL BE ACCURATE, CURRENT OR MEET CUSTOMER’S REQUIREMENTS. COMPANY DOES NOT WARRANT THE RESULTS OF USE OF THE COMPANY MATERIALS.
10. CONFIDENTIALITY. Each party shall keep confidential all information and materials provided or made available by the other party that is marked as confidential or proprietary or (for orally disclosed information) is identified as confidential or proprietary at the time of disclosure and confirmed in writing (including e-mail) as such within fifteen (15) days of the disclosure (“Confidential Information”). The features and functionality of the Service, any Service documentation, and any information regarding planned modifications or updates to the Service or information regarding future Company products and services constitutes Confidential Information of Company. Each party shall keep and instruct its employees and agents to keep Confidential Information confidential by using at least the same care as used with that party’s own confidential information, but in no case less than a prudent and reasonable standard of care. Neither party shall disclose Confidential Information to any third party except as expressly authorized by the disclosing party. Neither party shall use Confidential Information other than for performing hereunder or as expressly authorized by the disclosing party. Information or materials shall not constitute Confidential Information if it is: (i) in the public domain through no fault of the receiving party, (ii) known to the receiving party prior to the time of disclosure by the disclosing party, (iii) rightfully disclosed to the receiving party by a third party on a non-confidential basis, or (iv) developed by the receiving party without reference to Confidential Information. In addition, the receiving party may disclose Confidential Information to the extent it is required to be disclosed by law or legal process, provided that the receiving party promptly provide notice to the disclosing party of such request or requirement so the disclosing party may seek appropriate protective orders. Either party may seek injunctive or other equitable relief from any court of competent jurisdiction for any threatened or actual breach of this Section 9, in addition to other remedies, as the inadequacy of monetary damages and irreparable harm are acknowledged.
11. INDEMNIFICATION.
11.1. By Company. Subject to Section 10.3 below, Company agrees to, at its own expense, defend and / or settle any claim made by a third party against Customer or its directors, officers or employees (the “Customer Indemnitees”) to the extent alleging that the Company technology underlying the Service infringes such third party’s United States patent, copyright, trademark or trade secret, and Company agrees to indemnify the Customer Indemnitees against those amounts finally awarded by a court of competent jurisdiction against the Customer Indemnitees (including damages, interest, losses, costs and expenses including attorneys’ fees) or payable pursuant to a settlement agreed to by Company with respect to such claims. If Company, in its sole discretion, believes a claim or an adverse judgment in connection with a claim described in the foregoing is likely, then Company may, at its option, (a) obtain a license from the claimant that allows Customer to continue to use the Service, (b) modify or replace the Service so as to be non-infringing, or (c) if neither (a) nor (b) is available to Company upon commercially reasonable terms, terminate this Agreement upon written notice to Customer and refund any pre-paid recurring fees on a pro-rated basis. Company shall have no obligation or liability with respect to any claim arising out of or relating to: (x) any unauthorized use of the Service by Customer; or (y) any combination or use of the Service by Customer with any non-Company software, technology or services. This Section 10.1 sets forth the entire liability of Company and the sole and exclusive remedy of Customer in the event of any claim that the Company Materials infringe any third party rights.
11.2. By Customer. Subject to Section 10.3 below, Customer agrees to, at its own expense, defend and/or settle any claim made by a third party against Company or its directors, officers or employees (the “Company Indemnitees”) to the extent resulting directly or indirectly from any breach by Customer (or any of its employees or agents) of any warranty, representation, covenant or obligation contained herein, and Customer agrees to indemnify the Company Indemnitees against those amounts finally awarded by a court of competent jurisdiction against the Company Indemnitees (including damages, interest, losses, costs and expenses including attorneys’ fees) or payable pursuant to a settlement agreed to by Customer with respect to such claims.
11.3. Procedure. Company shall have no obligation under Section 10.1 of any kind in connection with a Free Trial. Each party’s obligations under Sections 10.1 and 10.2 are conditioned on the indemnified party (“Indemnitee”) providing the indemnifying party (“Indemnitor”) with (i) prompt written notice of the third party claim, provided that failure to give notice promptly shall only relieve the Indemnitor of its obligation to the extent its defense is materially prejudiced by the delay, (ii) sole control over the defense of the claim and any related settlement negotiations, and (iii) reasonable cooperation, at the Indemnitor’s expense, in connection with such defense or settlement. The Indemnitor shall not, without the Indemnitee’s prior written consent, agree to any settlement of any the claim that does not include a complete release of the Indemnitee from all liability with respect thereto or that imposes any material obligation or restriction on the Indemnitee (other than payments to be made by the Indemnitor).
12. LIMITATION OF LIABILITY.
12.1. EXCEPT FOR A BREACH OF SECTION 2.2, SECTION 3.2 OR SECTION 9 OR WITH RESPECT TO SECTION 10, NEITHER PARTY SHALL BE LIABLE TO THE OTHER PARTY IN CONNECTION WITH THIS AGREEMENT FOR ANY PUNITIVE, INCIDENTAL, INDIRECT, SPECIAL, RELIANCE OR CONSEQUENTIAL DAMAGES, INCLUDING LOST BUSINESS OR PROFITS, REGARDLESS OF THE THEORY OF LIABILITY OR WHETHER OR NOT SUCH PARTY WAS ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGES. EXCEPT FOR A BREACH OF SECTION 2.2, SECTION 3.2, SECTION 4 OR SECTION 9 OR WITH RESPECT TO SECTION 10, IN NO EVENT WILL EITHER PARTY’S LIABILITY TO THE OTHER PARTY IN CONNECTION WITH THIS AGREEMENT, REGARDLESS OF THE THEORY OF LIABILITY, EXCEED THE AMOUNTS PAID OR PAYABLE BY CUSTOMER DURING THE TWELVE (12) MONTH PERIOD PRECEDING THE DATE OF THE CLAIM. THE FOREGOING LIMITATIONS AND EXCLUSIONS WILL APPLY EVEN IF ANY LIMITED REMEDY HEREIN FAILS OF ITS ESSENTIAL PURPOSE. THE FOREGOING LIMITATIONS AND EXCLUSIONS ARE A FUNDAMENTAL BASIS OF THE BARGAIN HEREUNDER.
12.2. Notwithstanding section 11.1 above, with respect to provision of the service pursuant to a Free Trial, Company’s aggregate liability shall not exceed one hundred U.S. dollars, regardless of the theory of liability.
13. Binding Agreement; Assignment. This Agreement is binding upon the parties, their participating Affiliates and their respective successors and permitted assigns. Neither this Agreement or any Order Form attached to this Agreement nor any part thereof or interest therein may be sold, assigned, transferred, pledged or otherwise disposed of by Customer, whether pursuant to a change of control, by operation of law or otherwise, without (i) Sportradar’s prior written consent, and (ii) if applicable to the Services assigned, Customer’s payment of additional fees for any incremental volume associated with such transfer at Sportradar’s current contracted rates. “Change of Control” shall include without limitation the sale of 50% or more of Customer’s common stock, the sale of all or substantially all of Customer’s assets, or any merger by or with Customer, shall be deemed a “transfer” subject to the provisions of this paragraph. If the organization to which a transfer subject to this Section is proposed derives more than 5% of its gross revenues from the sale or license of sports-related data, Sportradar shall be under no obligation to consent to such transfer. In the case of an assignment or transfer of this Agreement upon a Change of Control, Customer agrees that upon such occurrence, (i) the use of the Services under any Order Form shall be limited in scope to the business that existed prior to the Change of Control (even if such Order Form purports to contain an enterprise right of use), (ii) the use of the Services may not be expanded in any manner without Sportradar’s prior written consent; (iii) Sportradar may charge additional fees for any such expanded use and such fees shall be based on the pricing structure set forth in the applicable Order Form. Sportradar may subcontract any obligations to be performed hereunder, provided that Sportradar will remain primarily liable for the performance of any such assignee or subcontractor.
14. Support Plans. Except as provided in the principal terms of the Order Form, Sportradar will provide Customer with the Essential Support Plan at no additional cost. The Customer has the option to upgrade to the Advanced Support Plan for an additional fee, as specified in the Order Form.
Each Client Support Plan includes a defined set of support features, as outlined below:
Essential Support Plan:
- Baseline support including 24x7 global support hours, email and live chat support, and access to the Global Support Portal, Service Status Page, and Knowledge Base.
Advanced Support Plan:
- Includes all Essential Support features, plus access to a designated Technical Success Manager (TSM), an introductory call with the assigned TSM, ongoing follow-up call access, and ticket tracking support through the TSM.
Regardless of the Client Support Plan selected, Sportradar will provide all Customers with the same level of Service Level Agreement (SLA) coverage. SLA response and resolution times are not affected by the selected plan and remain consistent across all support tiers.
15. MISCELLANEOUS. All notices shall be given in writing and sent by internationally recognized overnight carrier to the applicable party’s address set forth in the Order Form (or, with respect to a Free Trial, the Company’s address on the Company website and the mailing address provided by Customer in the Free Trial registration form) to the attention of the party designated by Customer in the Order Form. All notices shall be presumed to have been given one (1) business day following deposit with the courier. The parties are independent contractors with respect to each other, and neither party has any right to bind the other party. Other than as expressly set forth under Sections 2.6 and 10, nothing herein is intended to give any rights of any kind to any third parties. Company will not be responsible for any failure or delay in its performance under this Agreement due to causes beyond its reasonable control, including, but not limited to, labor disputes, strikes, lockouts, internet or telecommunications failures, shortages of or inability to obtain labor, energy, or supplies, war, terrorism, riot, acts of God, disease, epidemic, pandemic, quarantine, or governmental action, acts by hackers or other malicious third parties and problems with the internet generally, and such performance shall be excused to the extent that it is prevented or delayed by reason of any of the foregoing. An amendment of this Agreement shall be binding upon the parties only if it is in writing and executed by both parties. No regular practice or method of dealing between the parties shall modify, interpret or supplement the express terms of this Agreement. If any provision, or portion thereof, of this Agreement is determined by a court of competent jurisdiction to be invalid, illegal or unenforceable, the remaining provisions of this Agreement shall be unaffected, and each provision, or portion thereof, is hereby declared to be separate, severable, and distinct. This Agreement shall not be construed against either party as the drafter hereof. A waiver of any provision of this Agreement is only valid if provided in writing and will only be applicable to the specific incident and occurrence so waived. Either party’s failure to insist upon the strict performance of this Agreement, or to exercise any term hereof, will not act as a waiver of any right, promise or term, which will continue in full force and effect. This Agreement shall be governed in all respects by the laws of the State of New York, without reference to conflicts of laws principles. The state and federal courts in New York will have exclusive jurisdiction and venue under this Agreement. For any litigation, arbitration, or other proceeding whereby a party seeks to enforce its rights under this Agreement (whether in contract, tort, or both) or seeks a declaration of any rights, duties or obligations under this Agreement, the prevailing party shall have the right to collect from the other party its reasonable costs and necessary disbursements and attorneys' fees incurred in enforcing this Agreement. This Agreement constitutes the complete agreement between the parties with respect to its subject matter, and supersedes any and all prior or contemporaneous oral or written representations, understandings, agreements or communications between them concerning the subject matter hereof. Neither party is relying upon any warranties, representations, assurances or inducements not expressly set forth herein.